Child Safety Standards
Last updated: 2026-04-28
1. Our commitment
Listen Buddie has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). We do not allow any content, behaviour, or use of our platform that exploits, endangers, or sexualises minors. Violations result in immediate account termination and reporting to the appropriate authorities.
2. Minimum age and eligibility
Listen Buddie is an 18+ only service. Both users and listeners must be at least 18 years of age to register, book sessions, or provide listening services. We require age confirmation at sign-up, and accounts found to belong to minors are suspended immediately. We do not knowingly collect personal information from anyone under 18; if we learn that a minor has registered, we delete the account and associated data.
3. Prohibited conduct
The following are strictly prohibited on Listen Buddie: • Any content that sexualises, exploits, or endangers a minor. • Sharing, soliciting, or distributing CSAM in any form (text, voice, image, link, or description). • Grooming, predatory behaviour, or attempting to contact, coerce, or arrange meetings with minors. • Impersonating a minor or facilitating the misrepresentation of age. • Promoting, glorifying, or normalising the sexual abuse or exploitation of children.
4. In-app reporting
Every Listen Buddie session and user profile includes a Report option. Users can report any concern — including suspected child safety violations, CSAE, or grooming behaviour — directly from the app. Reports are received by our safety team and triaged on priority, with child safety reports treated as the highest priority. Reporters can stay anonymous to the reported party.
5. How we respond
When we receive a child safety report or detect a violation: • The reported account is reviewed promptly and, where the concern is credible, suspended pending investigation. • Confirmed violations result in permanent ban and full data preservation for law enforcement. • CSAM and CSAE incidents are reported to the appropriate authorities, including the National Cyber Crime Reporting Portal (cybercrime.gov.in) in India and, where applicable, the U.S. National Center for Missing & Exploited Children (NCMEC) via their CyberTipline. • We cooperate fully with law enforcement requests under applicable Indian law, including the IT Act, 2000, the POCSO Act, 2012, and the Bharatiya Nyaya Sanhita, 2023.
6. Moderation and prevention
Listen Buddie operates trained listeners, mandatory age verification at onboarding, and proactive monitoring of platform activity for safety signals. Listeners are briefed during onboarding on their obligation to immediately escalate any concern involving a minor. Voice sessions can be reviewed by our safety team in response to a report; users are notified of this in our Privacy Policy.
7. Designated contact
For any child safety concern, including reports of suspected CSAE or CSAM, questions about our standards, or law enforcement requests, contact info@listenbuddie.com. The designated point of contact is responsible for our CSAM-prevention practices and compliance, and is available to engage with regulators and law enforcement.
8. Emergency situations
If a child is in immediate danger, contact local emergency services first (112 in India). To report online child sexual exploitation in India, file a report at cybercrime.gov.in. Internationally, reports can be filed with NCMEC at report.cybertip.org.